Privacy Policy
Last updated: October 8, 2026
This policy explains what personal data winAinvest collects when you use winainvest.com and the winAinvest apps, why we use it, who we share it with and what your rights are.
1. Who we are
winAinvest (“we”) operates the investment platform available at winainvest.com and in the winAinvest apps. We are responsible for the processing of the data described here. For any question, write to us at support@winainvest.com.
2. The data we collect
- Account: name, email address, password (stored only as a hash, never in plain text), phone number if you add one, language and time zone.
- Sign in with Google: if you choose this option, Google sends us your name, your email address, confirmation that the address is verified and a Google account identifier. We have no access to your emails, contacts or files.
- Security: your transaction PIN and your two-factor authentication key, stored in protected form, along with your sign-in history, the devices you use and their IP addresses.
- Identity verification, only if we ask for it (for example when we suspect fraud): the documents you send, stored encrypted in private storage.
- Activity: balances, deposits, withdrawals, withdrawal addresses and networks, plans, orders and predictions, and the transaction references provided by our payment processor.
- Conversations: your messages to support and your notification preferences.
3. Why we use it
- to provide the service: open and run your account, credit your earnings, and carry out your deposits, withdrawals and transactions (performance of our contract);
- to protect your account and the platform: authentication, PIN, detection of fraud and unusual sign-ins (legitimate interest);
- to meet our legal obligations, including anti-money-laundering rules and identity verification (legal obligation);
- to keep you informed about your account and answer your requests (performance of our contract).
We do not sell your data and do not use it for targeted advertising.
4. Data received from Google
We use the information received from Google only to create your account and sign you in. winAinvest’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. This information is never used for advertising and is not shared with third parties unless the law requires it.
5. Who we share it with
- OxaPay, our crypto payment processor, to process your deposits and withdrawals;
- Google, when you use Sign in with Google;
- our hosting and email providers, who process data on our behalf and under our instructions;
- competent authorities, when the law requires it.
These recipients only access the data they need for their task.
6. Cookies
We only use necessary cookies: the session cookie that keeps you signed in, a token that protects your forms against request forgery, your language choice and a flag that avoids replaying the welcome screen. We use no advertising cookies and no third-party trackers.
7. How long we keep it
We keep your account data for as long as your account is open. After it is closed, data about transactions and identity verification is kept for the period required by anti-money-laundering rules, generally five years, and then deleted or anonymized.
8. Security
Traffic is encrypted (HTTPS). Passwords and PINs are hashed with Argon2id, identity documents are encrypted, every money movement requires your PIN, and our team’s access is restricted and logged. No system is infallible: keep your password and PIN to yourself, and turn on two-factor authentication.
9. Your rights
You can ask to access, correct, delete or export your data, and object to some processing. Write to us at support@winainvest.com from your account’s email address; we answer within one month. Some data must be kept despite a deletion request when the law requires it. You can also contact the data protection authority of your country.
10. International transfers
Our providers may process your data outside your country. We only work with providers that offer appropriate safeguards.
11. Minors
winAinvest is only for people aged 18 or over. We do not knowingly collect data about minors.
12. Changes
We may update this policy. If we make an important change, we will tell you by email or in the app before it takes effect. The date of the last update is shown at the top of this page.